Privacy Policy

1. Who We Are

Business name: Tayyib Lifestyle, trading as Tayyib Transformational Coaching Location: Kotu, The Gambia Website: www.tayyib-transformation.com

2. What Data We Collect

We may collect and process the following types of personal data:

• Information you provide directly:
        – Name, email address, phone number and contact details
        – Booking and appointment information (services booked, dates, times)
        – Information you share in questionnaires, intake forms or emails
        – Payment-related information (handled via our payment provider; we do not store full card details)
        – Feedback, testimonials and reviews (with your consent)
• Information collected automatically:
        – IP address, browser type, device information
        – Pages visited, time spent on pages and click behaviour
        – Cookies and similar technologies (see our Cookies Policy)

3. How We Use Your Data

I understand that certain medical and psychological conditions may make breathwork unsuitable or higher risk, including but not limited to:

• To provide and manage our coaching, assessment and breathwork services
• To manage bookings, reminders and follow-ups
• To communicate with you (email, messages) about sessions, resources and administration
• To process payments and keep appropriate financial records
• To improve our website, services and client experience
• To send you relevant updates, resources or marketing emails (only where you have consented or where permitted by law)

4. Legal Bases for Processing (for EU/UK clients)

For clients in the EU/UK, we rely on the following legal bases for processing personal data.

• Performance of a contract: to deliver the coaching/assessment/breathwork services you have purchased.
• Consent: for email marketing, optional questionnaires or use of certain cookies.
• Legitimate interests: to maintain and improve our services, prevent abuse, and protect our legal rights.

5. Data Sharing and Third-Party Processors

We do not sell your personal data.

We may share your data with trusted third-party service providers who help us run our business, such as:

• Website hosting and maintenance providers
• Email service providers
• Booking and scheduling tools (e.g. LatePoint)
• Payment processors
• Analytics and marketing tools (e.g. website analytics)

These third parties only process your data on our instructions and are required to keep it secure and confidential.

We may also share information where required by law or to protect our rights, property or safety.

6. International Transfers

Our business is based in The Gambia but some of our service providers may store or process data in other countries.

Where personal data of EU/UK clients is transferred outside the EU/EEA/UK, we aim to use providers that offer appropriate safeguards (for example, standard contractual clauses or equivalent measures), as far as reasonably possible for a small business.

By using our website and services, you understand that your information may be transferred and processed in other countries.

7. Data Retention

We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy, including:

• For active clients: while we work together and for a reasonable period afterwards
• For legal and accounting purposes: typically up to 7 years, or as required by applicable law

After this period, we will delete or anonymise your data where reasonably practical.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us through our contact form. We may need to verify your identity before responding.

9. Marketing Communications

If you subscribe to our email list or request resources, we may send you emails with content, updates and offers.

• You can unsubscribe at any time by using the “unsubscribe” link in our emails or by contacting us.
• Unsubscribing from marketing does not affect essential service-related emails (e.g. booking confirmations, reminders).

10. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. Children

Our services are generally directed at adults (18+). If we work with a minor, we will require consent from a parent or legal guardian.

If we learn that we have collected personal data from a child without appropriate consent, we will take steps to delete it as soon as reasonably possible.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a “last updated” date.

Your continued use of our website and services after changes are posted means you accept the updated Policy.

13. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact: Tayyib Lifestyle, trading as Tayyib Transformational Coaching Location: Kotu, The Gambia, through our contact form.
Website: www.tayyib-transformation.com